Cleaning Service Provider in Riyadh - Kingdom of Saudi Arabia
Privacy Policy – German Pest Service KSA
Effective Date: 08.02.2026 Website:www.germanpestservice-ksa.com Company: German Pest Service KSA LLC Responsible Manager / Data Controller: Amro Mahdi
Commercial Registration: 7053629858
Company Tax Regeistration: Tax.No.: 31462370630003 Email:info@germanpestservice-ksa.com Phone: +966 0532090282 Address: Al Hadiqah, Al Hamra District, Riyadh 7430, Kingdom of Saudi Arabia
1. Introduction
German Pest Service KSA LLC (“we”, “our”, or “us”) is committed to protecting your personal data in accordance with the Saudi Personal Data Protection Law (PDPL) and its Implementing Regulations. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website or use our services.
By using our website, you agree to the practices described in this Privacy Policy.
2. What Personal Data We Collect
2.1 Data You Provide to Us Directly
Full name
Phone number
Email address
Address / location (when requesting services)
Inquiry details via contact forms
Service booking details
Payment-related information (if applicable)
2.2 Data Automatically Collected
IP address
Browser type and version
Device information
Website usage data (pages visited, time spent, etc.)
Cookies (see Cookie section)
2.3 Data from Third Parties
We may receive data from:
Advertising platforms
Analytics providers
Service partners (only if necessary)
3. Purpose of Collecting Personal Data
We collect and process your personal data for the following purposes, in line with PDPL:
To respond to inquiries and provide pest control services
To contact you regarding service appointments
To manage customer accounts and service documentation
To improve our website and services
For billing and administrative purposes
To comply with Saudi legal and regulatory requirements
For fraud prevention and security monitoring
For internal performance and service quality analysis
For marketing communications (only with your consent)
4. Legal Basis for Processing
Under the PDPL, the main legal bases for processing include:
Your explicit consent
Fulfilling a contract or service request
Compliance with KSA legal obligations
Protection of public health and safety
Legitimate business interests (without harming your rights)
You may withdraw consent at any time by contacting us.
5. Data Storage and Retention
We store personal data securely either:
On servers located inside the Kingdom of Saudi Arabia, or
On servers outside KSA only when permitted under PDPL transfer rules and with appropriate safeguards
Retention Periods:
Service records: up to 5 years
Financial / billing data: as required by Saudi law
Contact form inquiries: up to 12 months
Website logs: 90 days (or as required for security)
After the retention period, data is securely deleted or anonymized.
6. Sharing Personal Data
We do not sell or trade your personal data. We may share your information only with:
Authorized pest control technicians
IT and website hosting providers
Payment processing providers
Government authorities (when required by law)
Professional service providers (e.g., accountants, auditors)
All parties are obligated to comply with PDPL and maintain confidentiality.
7. Cross-Border Data Transfers
If personal data is transferred outside the Kingdom of Saudi Arabia:
Transfers are made only when necessary
According to the PDPL Implementing Regulation
With adequate safeguards ensuring data protection
You will be informed if such transfers occur.
8. Data Security Measures
We implement strong technical and organizational security measures, including:
Encrypted communication (HTTPS)
Access control and authentication
Secure record management
Regular security audits
Backups and disaster recovery systems
Despite our efforts, no online system is completely secure, but we operate according to KSA regulatory best practices.
9. Your Rights Under PDPL
You have the right to:
Access your personal data
Request correction of inaccurate or outdated data
Request deletion of your data (where legally allowed)
We will respond within the timelines required by PDPL.
10. Cookies and Tracking Technologies
Our website uses cookies to:
Ensure website functionality
Analyze traffic and performance
Improve user experience
Support marketing (with your consent)
You can manage or disable cookies through your browser settings. A separate Cookie Policy can be provided if needed.
11. Children’s Data
Our website and services are not intended for children under 18. We do not knowingly collect data from minors.
12. Updates to This Privacy Policy
We may update this Privacy Policy to comply with legal requirements or improve transparency. Updates will be posted on this page with a new effective date.
13. Contact Information
For privacy inquiries, complaints, or PDPL-related matters:
German Pest Service KSA LLC CEO & Data Controller: Amro Mahdi 📧 Email: info@germanpestservice-ksa.com 📞 Phone: +966 0532090282 📍 Address: Al Hadiqah, Al Hamra District, Riyadh 7430, Kingdom of Saudi Arabia
